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Refund Policy – RajCollection.online

At RajCollection.online, customer satisfaction is our top priority. We understand that sometimes you may need to return or exchange a product, and we aim to make the process simple and hassle-free.

1. Eligibility for Refunds

  • Products must be returned within 7 days of delivery.

  • Items must be in original condition, unused, unwashed, and with all tags and packaging intact.

  • Only products purchased directly from RajCollection.online are eligible.

2. Non-Refundable Items

  • Gift cards or promotional items

  • Items damaged due to misuse, improper washing, or accidental damage

  • Products without original tags or packaging

3. Refund Process

  • Contact our customer support at [insert email/contact number] to initiate a return.

  • Once your return is received and inspected, we will notify you of the refund status.

  • Approved refunds will be processed within 5–7 business days using the original payment method.

4. Exchanges

  • You can exchange a product for a different size or style if available.

  • Exchanges follow the same eligibility rules as refunds.

5. Shipping Charges

  • Original shipping charges are non-refundable.

  • Return shipping costs are the responsibility of the customer unless the product is defective or damaged.

6. Defective or Damaged Products

  • If you receive a defective or damaged product, contact us immediately.

  • We will replace the item or process a full refund at no additional cost.

7. Contact Us

For any questions or to request a return or refund, please reach out to our customer support team:
Email: Rajcollection4421@gmail.com
Phone/WhatsApp: 9785076609

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